Privacy Policy
1. Who We Are
WeProvideLeads operates weprovideleads.com and a network of local home service websites in Guelph and Wellington County, Ontario. Our contact email is hello@weprovideleads.com. We are committed to protecting the personal information of everyone who uses or interacts with our sites.
2. Information We Collect
We collect personal information in the following ways:
- Contact forms: When a homeowner submits a service inquiry on one of our sites, we collect their name, phone number, email address, property address, and any job details they provide.
- Quote request form: When a contractor submits a quote request on weprovideleads.com, we collect their name, business name, phone, email, trade category, and service area.
- Usage data: We collect standard website analytics data (pages visited, browser type, device type, referring URL) via Google Analytics and Microsoft Clarity. This data is aggregated and does not personally identify visitors.
3. How We Use Your Information
- To forward homeowner inquiries to the appropriate contractor partner in real time.
- To respond to contractor quote requests and scope lead arrangements.
- To improve our websites and understand how visitors interact with our content.
- To comply with legal obligations.
We do not sell personal information to third parties. We do not use homeowner data for marketing purposes beyond the original inquiry.
4. How We Share Your Information
Homeowner inquiry data is shared exclusively with the contracted local service provider for that trade category and area. That contractor receives the information solely to respond to the homeowner's service request. We do not share inquiry data with multiple contractors or lead brokers.
We use the following third-party services to operate our sites:
- Netlify — website hosting and form processing
- Google Analytics — website usage analytics
- Microsoft Clarity — session recording and heatmaps (anonymized)
- GitHub — source code hosting
5. CASL Compliance
We comply with Canada's Anti-Spam Legislation (CASL). We do not send commercial electronic messages without express or implied consent. Form submissions on our sites constitute implied consent to receive a response to the submitted inquiry.
6. PIPEDA Compliance
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, or request deletion of your personal information held by us. To make such a request, contact us at hello@weprovideleads.com.
7. Cookies
Our sites use cookies for analytics purposes (Google Analytics, Microsoft Clarity). A cookie consent banner is displayed on first visit to our home service sites. You may decline non-essential cookies at any time. Declining cookies does not affect your ability to use the site or submit inquiries.
8. Data Retention
Homeowner inquiry data is retained for up to 12 months from the date of submission, after which it is deleted from our systems. Analytics data is retained per the default settings of Google Analytics and Microsoft Clarity.
9. Security
We use HTTPS encryption on all of our websites. Form submissions are processed through Netlify's secure infrastructure. We take reasonable steps to protect personal information from unauthorized access, but no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "last updated" date at the top of this page will reflect any changes. Continued use of our sites after updates constitutes acceptance of the revised policy.
11. Contact Us
For any privacy-related questions, requests, or concerns, contact us at hello@weprovideleads.com.